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ERW Podcast

078- Interview with Jake Thompson

Bryan Paul Buckley

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    Host – Bryan: 00:00 Episode 78 of the elite road warrior podcast. Welcome to the elite road warrior podcast, where we believe you can leverage the road to transform your work health and home life while on business travel to ultimately master the business, travel one. If you’re a road war and a great chance you’re on the road right now then this podcast is for you.

    Host – Bryan: 00:30 Welcome to the elite road warrior podcast. I’m your host, Bryan Paul Buckley, fellow road warrior husband of one, and a father of five and enjoying a little bit of a break from the road right now. But no matter where I am, I’m always committed to each and every business trip to becoming and remaining an elite road warrior. And I’d love nothing more than for you to join that master evil plan and jump on that road trip. Well, I was introduced to our guest here, Jake Thompson through a mutual friend, Alan Stein, jr. And man, this guy has got a great book and a lot of energy. So let’s meet Jake Thompson. Jake Thompson is a professional speaker and the chief encouragement officer at Compete Every Day, a brand, he started in 2011 by selling t-shirts out of the trunk of his car, love that entrepreneurial spirit. Jake works with organizations and individuals around the country, teaching how they can develop accountability, mental resilience, and leadership skills in order to make bigger impacts in their careers and in their life.

    Host – Bryan: 01:29 It’s through his experience in research that he’s discovered how people who harness a competitive mindset against themselves can reach their goals, commit to action over motivation and step into the leader they were created to be. Jake is a third-generation entrepreneur, the youngest strategic advisory board member at the University of Dallas’ college of business, and a graduate of both Texas Christian University with a BS and the University of Dallas with an MBA. Well, in a moment, I’ll be asking Jake the following questions. What is the overall book theme of Compete Every Day? What does it mean to never let the hard days win? How do we embrace the process? What does building a winning starting lineup look like? Unpack the phrase, lead with your actions, not your lips. And lastly, what brings you energy and drains your energy on the road and as always so much more

    Host – Bryan: 02:43 Live with Jake Thompson. First of all, where are you and how are you, man?

    Guest – Jake Thompson: 02:48 Fantastic is the first answer. Uh, and I am based in Frisco, Texas, which is the northern suburb of Dallas, Texas. So the home of a hundred degree summers and 60 degree winters.

    Host – Bryan: 03:01 And it’s not far from a brand new stadium. That’s opened up for your Rangers and I’m sure you’re excited to see that at some point

    Guest – Jake Thompson: 03:09 Oh my gosh. As a kid growing up, going to the ballpark, the one thing that excites me about that is the actual covered stadium and retractable roof because June, July, August tat the ballpark are miserable once I got past the age of 16, sitting out in a hundred-degree heat to watch a game is awful. I can’t imagine it on the playing side. So now the brand new stadium, the covered roof, uh, so incredibly excited. And now we just gotta get the team back to where we were about a decade ago.

    Host – Bryan: 03:39 There you go. Well, you’re speaking to a Chicagoan. And so I’ve had quite a few runs in certain aspects of our sports here in Chicago that are the less than desirable, but, uh, you know, how about them boys for you? And, uh,

    Guest – Jake Thompson: 03:51 So I’m actually not a Cowboys fan. So that’s, uh, I’m in enemy territory for football, but everything else is ours. I’m actually a Panthers fan, Carolina. I was a snot-nosed 10-year-old kid when they announced Carolina and Jacksonville. And my dad is a big Cowboys fan. I was like, I don’t want to be a Cowboys fan. I was like, I’m going to take one of those new teams. And so I’ve been with them since day one. Uh, but yeah, stuck in the middle of Dallas. It makes for annoying sports talk radio half the year. Well,

    Host – Bryan: 04:20 It could be worse. You could be an Eagles fan and have to listen to that all the more

    Guest – Jake Thompson: 04:24 That’s true. At least I’d have a Superbowl in the last few years though.

    Host – Bryan: 04:27 That’s true. I know. Right. I know. Right. Well, it’s gonna be a great interview, man, because you’re a sports guy and I mean, we have a lot in common. Actually. We have a common friend/enemy. there you go. I’ll do credit to Alan Stein jr. And he was actually way back on episode number 10. So hopefully I’m a lot better and hopefully, he is as well on there, but it was an awesome interview. So when I found out about you and the ability to go through your book Compete Every Day, man, I was super, super stoked to have you on the show. And ironically, man, I just consumed literally your book in a short window of time. And thankfully it was something that I wanted to read and I enjoyed. And I learned from so otherwise, I’d have been a really bad gig for me having to consume something that didn’t work for me.

    Guest – Jake Thompson: 05:13 We would, and we probably would have been talking, you know, Cubs and Bulls and Bears and not really, you know, life on the road.

    Host – Bryan: 05:22 Exactly, exactly. So, well, speaking of that, what is the premise Jake of your book? Why’d you write it? And what’s the overall premise of this? Give us a little bit of context as we kind of dive into these main questions.

    Guest – Jake Thompson: 05:33 Yeah. So the biggest reason I wanted to write the book and share the message is the fact that I spent the first part of my career with this just mistaken mindset. I believed that as a sports fan and a guy that grew up playing sports, and that was one world and life was completely different. And then in sports, if you train hard if you worked hard if you were consistent, you knew the playbook, you were a great teammate. Like you could play could Excel. You may not win the championship every year, but you have the opportunities to get on the field, excel, and have success. And for some reason in life, I had this just completely different perspective that it was about, you know, who you were born into, what your name was, lucky breaks that fall in your lap. And as I started going through the early parts of my career and seeing these opportunities I was missing out on because I was waiting on things and this mistaken self-limiting beliefs, almost of where I thought opportunities and success would come from, I started to see the parallels back to sports.

    Guest – Jake Thompson: 06:30 And I started to realize that the things I grew up learning in sports and learning about in sports actually applied to life. And if I start taking those same lessons and concepts and applying them to my career, get a whole new level of success and really begin to thrive in that area that I thought, you know, was about a lucky break was something like that. And so I wanted to share that because I think especially with the rise of social media, with everything that goes on in the world on a weekly basis, we lose focus on what actually gets us to where we want to go. And if it doesn’t get us all the way there, it gets us a heck of a lot closer than anything else than some magic bill or waiting on it is going to do

    Host – Bryan: 07:10 Well. That’s a great context of that. And I can completely see that in your book. And I’m going to reference this book over and over listeners here. Compete Every Day. One of the things I really, really enjoyed, you did two things. One thing that was specifically unique, Jake, that I really, really enjoyed was you kind of broke down within kind of these Not to secrets if you will, career personal life and health and fitness of how you apply that specific content into that context. So super kudos to you for those of you who enjoy a book, that’s easy to consume it has a lot of, a lot of content in there. Um, I found that to be very, very helpful along with kind of those chapter takeaways at the very, very end.

    Guest – Jake Thompson: 07:48 Well, Thank you. I, I appreciate that. And, and obviously that ties into so much of the work that you do and the messages you share those kind of key areas of life. And part of the reason for adding that was when I, when I first started the brand Compete Every Day, everybody was always like, it’s just fitness. It’s just, you know, CrossFit or weightlifting or whatever. That’s all this is about. And my whole philosophy from day one, as I know this is life, this is your career. This is every part of your life. And so I wanted to make sure as people were going through the book, they had this lesson and maybe the stories I told were about my experiences or sports or a famous example or something along those lines but when they got to the end and they could see, Oh, this is how I can actually apply this principle to what I’m doing at work or in my relationships or with my health and fitness that maybe I’ve neglected. Or maybe I haven’t realized that it works there too. Just so it added a little more, I guess, concrete integration into your life versus like, Oh, this is cool, cool lesson, outwork, your talent. Uh, you know, and I’m going to go about my day. No, this is how I’ll actually, I can do it because need those takeaways. It’s like, you know when we speak and train and work with people, you need takeaways that people can run with.

    Host – Bryan: 09:01 Absolutely. Especially for those of us who were on the road. You know, I mean, things are moving fast and we need to be able to have something that is a quick bite. So before we get to four of these knots of secrets, that really stood out to me, there is a part in the chapter called why competition matters. And one of the subheaders really, really struck me. It says, through discomfort comes growth, and you’ve got this line. I want you to unpack a little bit, Jake, why you put this in here? It says in our ability to view discomfort as a growth opportunity, instead of a threat, it’s an, our ability to view discomfort as a growth Instead of a threat. Why’d you put that in there? Cause I love that line.

    Guest – Jake Thompson: 09:41 From honestly personal experience of doing it wrong. Uh, it’s that, that pit in our stomach, we get, you know, going into something new, getting out of our comfort zone, trying out for a new position at work, or taking on more responsibilities. Maybe we’re traveling more and we feel this like pit in our stomach sometimes. And a lot of people will be like, Oh, that’s just that’s fate telling you don’t do that. That’s your intuition saying, avoid that at all costs. And I believed that for a while, and what I saw looking back was like, no, that was just fear of doing something I’d never done before. That was me being uncomfortable with something new. And I was losing out on opportunities and growth because I listened to that pit in my stomach, instead of just saying like, Oh, this is actually a signal that this is something new. And so that I think is the most important. And that’s kind of the beauty of competition is you step on the field. You’re not guaranteed to win. You’re not guaranteed to get that goal. And so it is uncomfortable to put yourself out there, but that’s the only way we grow and get better is by taking that chance, betting on ourselves and stepping out there.

    Host – Bryan: 10:47 All right, that’s perfect. So let’s dive into, there were four that really stood out to me. And the first one I really, really liked, which was never let the hard days win. And your first sentence in this chapter was great. It says bad days are inevitable in life, letting them break you is completely optional. So unpack this chapter or the concepts into never let the hard days when a man that’s a bunch on the road, one more traveling for business

    Guest – Jake Thompson: 11:13 There there’s a time. And really the core takeaway in this is the power is in how you respond and what you do next. That is kind of the core tenants of it. Okay? So the core tenants of it are how you respond to that challenge, bad adversity and what you do next, because the most important part, isn’t the failure. The thing that happened to you, that’s out of your control or that you caused, it’s how you respond to it and what you do next. And so we think about life on the road, like miss flights, it’s stuck in traffic, a hotel overbook doesn’t have a room for us. I mean, any number of things we drive to the wrong airport, which I’ve been known to do before everything. I have been that guy that’s done it once before and never again. Uh, but yeah, it’s, it’s that thing where bad things are going to happen.

    Guest – Jake Thompson: 12:04 We’re going to have challenges. Sometimes we bring them on. Sometimes other things bring them on to us. We can’t control that. But what we do control is how we respond to it. Are you going to be the person that you’re running late for a flight because you got stuck in traffic, you’re going to be rude to every single person going through that airport because you’re annoyed that you’re late, or you just going to be like, I was late. I didn’t plan the schedule, right? This didn’t happen. I’m going to be cheery. I’m going to go on. I’m going to be nice to those stewards and stewardesses on the airplane. I’m going to be cordial with the TSA guy. Probably isn’t enjoying his day either. Like we get to choose how we respond and what we do next, which is the most important it’s once you get out of traffic, once you get out of that delay, you sit down on that plane or you land and get to your hotel…

    Guest – Jake Th…: 12:46 It’s training yourself to let go of what has already happened. So you can focus on what you need to do. And I know with your work and with mine if we’re traveling and we’re having to present or host a workshop or train, and all we’re thinking about is the previous 10 hours that has not gone according to plan, then we’re not going to be present during that training. And those people that are in that audience are not going to get our best. They’re not going to get our best work and we’re going to be robbing them of an experience to get better because we’re so consumed about the bad day or the things that happened behind us instead of what’s most important, what we do next, being present, delivering to the best of our ability and just rolling with it. And I think, you know, as travelers, we have to be flexible and able to roll with some of those punches. And when we do that, by just kind of maintaining that mindset of, I can control this, can’t control this, here’s what I’m gonna do.

    Host – Bryan: 13:38 And that’s so good, Jake, because at the end of the day, that customer, that client, that audience doesn’t really know or doesn’t really care, to be honest with you, how hard your day has been. And so if you let that hard day win then to your points, it’s beaten us. And it’s beaten, hopefully, who were there to serve. That kind of goes into one of your chapter takeaways was avoiding adversity. Never makes us better overcoming it. And I thought that was cool.

    Guest – Jake Thompson: 14:07 That’s the only way we grow. You think about at the very basic level you plant it, you plant a seed, it fights its way through the soil breaks through and then starts to grow. There’s a struggle process. When we lift weights from our fitness standpoint, it’s not lightweight. We’re putting ourselves under heavier and heavier weights, straining ourselves to build the muscles. And the same thing applies to our life. That audience doesn’t know what we did to get to that point. They don’t know if it was a bad day, but as long as we show up perform at our best, do our absolute best work. If they ever find out later what we went through, then we have a talking point to teach them. Yeah, it’s okay. Here’s how it responds. You get an opportunity to inspire others,

    Host – Bryan: 14:48 Which kind of leads into a second of the NASA secrets, which was embraced the process. And I want to put out one quote that you add, man. I thought it was a great life. Doesn’t award metals for how good you look at the starting line. It awards them for how strong you run the race. So that leads into this, embrace the process. So once we don’t let the hard days win, then we’re moving in to embrace a process. Unpack that.

    Guest – Jake Thompson: 15:12 Yeah. So a couple of key pieces for this chapter, especially it relates to traveling and being on the road is the idea of just embrace the process of traveling of the opportunities of the experiences. And the second piece is choosing progress over perfection. And so this first piece talking about embracing the process, it’s the idea of sometimes it’s tiring to be on the road when we can be worn out when we’re constantly traveling and hotel to hotel cab and airplane, it’s exhausting on, but what are we doing to take advantage of that experience? What are we doing to talk to the person next to us on the plane and maybe make a new network connection, make a new front? What are we doing to when we go to a local city trying a local restaurants, seeking out something new, seeing something that we’ve never seen before.

    Guest – Jake Thompson: 15:58 That that was a big piece to me of the first time I was traveling for work. I’d be in and out as fast as I possibly can. I would stay in the hotel. I’d never been sure out. And then after a year or two, I was like, man, I’m, I’m going to some pretty cool cities. I’m missing opportunities to see things to embrace this. I’m already here. Why don’t I learn to love the process of traveling as much as I do delivering the work. And so I would try to find local restaurants or for me, it was kind of a donut shop hunt was the fun thing. I would do a finding fun, little, little off the beaten path spots, going to see different things, making time out to try to embrace this thing. And then I found that travel was still as exhausting as it was before, but I had so many more experiences and stories and interactions, which changed my entire perspective on the process. And then the second piece of progress over perfection, every social setting we can be in is all about how perfect can I, how can I make sure I have it all together? And a lot of times when we take that perspective in life, we fail to try anything new. We fail to grow and push ourselves because we’re worried about not looking perfect. We’re worried what other people might think. When in reality, we need to learn to build and grow and focus on how we’re just going to get better instead of what other people are thinking about. Our biggest fear of what other people are thinking about us is always so funny because we always to a degree struggle with it. But everyone’s thinking about what you’re thinking about them. They’re not thinking about you as much, and if they are, it really doesn’t matter, like you just put your head down and get better. And one of the examples in the book is about standup comedians and how they go on stage and tell bad jokes.

    Guest – Jake Thompson: 17:38 And they just work their material in these tiny off beaten path clubs, just to get better, to get good enough, to get great, to have their Netflix special. Like they worked that process and they’re not worried about the bad night or the bad jokes. They’re just saying, how do I get better today? And so for us, when we’re on the road, you’ve got pillars that you’re teaching people on how to fight. You may not hit the mark every day, but if you wake up the next day and say, how am I going to do better today with this? How am I going to be more intentional with that? That’s how you really lean into building that winning process and embracing it every step of the way.<

    Host – Bryan: 18:11 But it’s so much good stuff there. And I mean, I enjoyed it. Actually that example you had given of Kevin Hart in the, in the actual book, you know, the story of that and his willingness to work and work and to enjoy the process. So when he finally does nail it, how good it turned out. So that one’s awesome. So let’s unpack building your starting lineup.

    Guest – Jake Thompson: 18:28 Oh man. There’s a lot. You were about to say something because it’s a big one.

    Host – Bryan: 18:33 No, no, no. I’m gonna let you roll, man. These I’m just going to say your words so might as well hear them from you.

    Guest – Jake Thompson: 18:38 Ah, so this one is one that I don’t think we think about far too often. When we think about building your lineup in sports, we think about putting the right players on the court, having the team. When we think about business, if we’re the hiring manager, we want the right people in the office, but really the context of this chapter is about who’s in your life. And I, and I referenced the Jim Rohn quote of you are the average of the five people you spend the most time. And a lot of times, if we want to be the top dog in our group, and we’re the only one excelling and the only one achieving more, the four other people, five other people, we spend the most time with aren’t, but they’re eventually gonna drag us down. If we’re only traveling with the same type of people and doing the same type things, eventually they’re going to drag us down.

    Guest – Jake Thompson: 19:20 And so how are you intentional with who you invest your time, who you intentionally go out of your way to see and spend time, not just family, but friends, coworkers, you know, you, you can’t control sometimes who you travel with from a work setting. It leads back to the three. I mentioned in the book, uh, to avoid the yes, men, the envious, and the excuse-makers. And you’re going to have these types of people that you’re going to travel with work. You’re going to have these people you work with, but what you choose to continue doing with them is up to you. Are you going to go have a drink with them at the end of the day, are you going to go out to dinner? Are you going to invest more time with the people that are honestly not adding to your career, your life they’re draining?

    Host – Bryan: 20:04 That’s your main, you’re right on it? Especially with even people that we don’t know. I mean, when we are around other business travelers when we find out the flights delayed and we’ve got those five people around us and how quickly we can, all misery loves company, or we know all those different things right in there said, man, Jake, that is so spot on because it really does. We have the choice of that. It’s easy to go to the downward spiral with them, or we choose to do something different. So what are some suggestions, you know, not to fall with the excuse-makers or the envious or the yes men.

    Guest – Jake Thompson: 20:36 Honestly it is to be aware of who they are and start to identify them and then adjust that if you catch yourself in that airport lounge, and everybody’s kind of in that bad mood at the bar about something, choose then to intentionally, walk away, go to another area, sit down, don’t want a podcast, start reading a book, answer some emails, doing something to remove yourself from that situation. And just the same. If you find people that are there that seem to be building each other up, that is enjoying the moment that is not draining each other intentionally, put yourself there, go out of your way. Hey guys, can I sit down? Hey ladies, do you mind if I sit here, that’s a big one. The other part is to be kind of that leader who stands out a little bit, um, when you’re on the airplane and you’re sitting on the runway, which we’ve all been, and you’re waiting to get to the gate and there’s a 30-minute delay or an hour delay.

    Guest – Jake Thompson: 21:23 There’s an evitable, someone in a bad mood, that’s audibly complaining, and they’re just going to keep complaining every time. And it’s your opportunity in that moment. Hey, stewardess how can I encourage you today. Hey, listen, man, I know we’re all frustrated right now. Can, can I get you a drink or something? Just calm down. Like everybody’s frustrated. Let’s just kind of get through this together. Um, is that your opportunity to show what it looks like to be that person that encourages to be one of those positive attributes in the book? And so the intention and the importance of who you spend time with at work at home in your social time is paramount to how quickly you’re going to succeed in life. Because those people aren’t challenging you, encouraging you. Most importantly, if they’re not reminding you of the type of person you say, you want to be the type of coworker, you say you want to be, they’re letting you down as a friend. And so you really have to learn to evaluate those relationships.

    Host – Bryan: 22:18 You just literally hit. My favorite quote in the chapter was we need relationships that encourage us, challenge us, and remind us of who we say we want to be what you just said right there in order to continually grow and be sharpened. And a man, I just, I love that quote. And you did a great job, Jake, in the examples, remember we talked about where you’ve got the career health and personal life, personal life. Those categories have some really, really solid examples of how to build that starting lineup around or using the go back to the Jim Rohn quote. You know, the people were putting around us with their, or choosing not to be around them and choosing to put somebody good in my life. You get the point of view on a podcast, whether it’s yours or mine, something that is positive. That’s going into my head right there in the midst of that. I mean, my Bose noise, canceling headphones are my AirPods. Pro are my best friends when I can escape, you know?

    Guest – Jake Thompson: 23:06 Yeah.

    Host – Bryan: 23:07 Anybody that is around me, but then what I’m going to put in is absolutely solid on there. Alright, man, I got so much here. I want to ask you, so let’s move on to lead with your actions, not lips, cause this can get personal. This one here with road warriors.

    Guest – Jake Thompson: 23:21 The best takeaway to talk is cheap. Uh, how are you setting the tone and the behavior in your action? So if you had other coworkers asking you for tips to how to excel on the road, if you’re listening to this podcast and people are like, man, I need to find a way to make time to work out on the road or I’m always burnt out or whatever. And you tell them one thing and then they travel with you and see you do something completely different. You’ve lost all credibility. The true sign in the book that I laugh. And the one I see on a weekly basis is the person that leaves their shopping cart alone in the middle of a parking lot. When the rack is maybe 10 feet away or 15 feet away. And all you had to do is take an extra minute to walk it over.

    Guest – Jake Th…: 24:00 The idea of leading with your actions is you set the example in what you do. And, and for those that are road warriors that have kids, your kids they’re watching, what you say is far less important than what you do. And so, especially when you get home, how do you immediately address their mother or who you’re dating? Do they see you interact with, how do you put your phone down, computer down and go invest time with them versus immediately going back and doing more work. Even though you’ve just been on the road for a week, we know there are demands. We know we get off the road. Sometimes there’s always more to do, but the people watching us, how are they seeing our actions? Because our actions tell them our priorities. And so for us, it’s not about, Hey, I love you. I’m glad to see you, but I need to go do this.

    Guest – Jake Thompson: 24:44 It’s I love you. I see you. Let me spend some time with you first and then I’ll deal with this later. And so this one’s paramount, especially with relationships and for when we’re gone on the road. And for me, I mean, especially when I was dating my wife, uh, you know, it was, I would be gone on the weekends sometimes traveling, you know, Thursday through Monday and she’s off work on Saturdays and Sundays. And so we’d miss a little bit, but when I got home, it was like, I have a ton to do, but it needs to go up. I need to invest time with you undivided attention because those actions matter more than me just telling her, Hey, I miss you while I’m on the road or anything like that. They want to know I’m here when I’m here

    Host – Bryan: 25:21 And that’s rich. And I think to your point, it’s so easy to just talk, you know, um, especially on the road and our ability here to be able to lead with our actions, no matter what, or even if we think people are watching us or not. Let me give you an example. I started this, this is what’s called flat kiddos. And I took the concept of flat Stanley and I, I cut that out and I put some poster board in the back of that. I had my kids color them. So there’s flat Caitlin and there’s flat Caleb to my age-appropriate kids. So I take them on the road and initially I was just like, oh, I’m gonna just kind of do this thing. And I was like, self-conscious and I thought, I don’t care. I’m never had my dad always say to you, you never know what I mean.

    Host – Bryan: 26:01 People are never going to see you again and you just might make their day. And so I would get these little flat kiddos out Jake, and I would put them in whether it’s in the airport or whether it’s on the airlines or whether it’s the restaurant right there. And I would take a picture of them because my kids really didn’t care about dad’s fancy rental car or his cool hotel. They did want to see themselves in there. That’s why we do that. It was yours, to your point, how many people would sometimes go in and Hey, tell me about that. Or, you know, road warrior be like, no, that’s a really cool idea. You know, how’d you do that? What can you do first? Now I have a product that’s called flat kiddos. You know, they’re flat toddlers and they’re flat grade-school kids. Did to be able to do that. And for them to be able to see that. But again, it was good deciding I’m going to do it because it always does the right thing. Not just the easy thing, a Buckley quote, you know, in our family. Oh, do the right thing. Not just the easy thing, because people are watching at the end of the day. It is so easy just to talk. So, and that was an absolute rich one on there, Jake.

    Guest – Jake Thompson: 26:55 Well, I want to, so I want to add, because when you telling me that story prompted this for those listening, that don’t have kids that are like, cool, what, what do I need to do? Who’s watching this guy, Mike [inaudible], he’s a fellow keynote speaker does a lot around culture. I spent some time working with him. Mike will pick up postcards at all the airports he goes to when he travels. And he has aged this database of past clients, friends, mentors, people in his network. And he will literally, every time he travels, he’ll grab two to three postcards per airport. And then while he’s on the plane, he’ll just send a quick note to someone in his network. Hey, traveling here, thought about you and thought about you and your team. Hope y’all are doing well and send it. You talk about like today, our email inboxes are overloaded. Then suddenly you get a postcard from somebody in Lincoln, Nebraska. I don’t know anybody in Lincoln, Nebraska, and you turn over. You’re like, Oh, this guy I’ve done business with before. Like that’s pretty cool. He sent me this card on the road. So that’s another leadership action that you can take to really invest in walking the walk and not just talk.

    Host – Bryan: 28:00 That’s a great idea. I absolutely love that. I’m really glad you brought that up. So let’s change gears a little bit about kind of your road life. So you’re a communicator you’re going in and helping companies tell me, Jake, what brings you energy and what exhausts and remove your energy while you’re on the road.

    Guest – Jake Thompson: 28:18 Yeah. So when my career early started, about 10 years ago, I was driving all over the US as doing trade shows, apparel trade shows, expos, and events. And for me, the drain was the drive alone. Being at the events, being around people energizes me through and through, but the actual setup breakdown goes nowadays as the speaker, I get to fly into cities, go places and fly back out. And, and so honestly the drain for me, you know, I, I think it’s really not one. I think usually it’s the cab ride after the event for me is the drain because it’s usually when I just finally relax because I come in, I’m focused. I have to really control my energy levels before an event, do the event, do the Q and A, kind of network, a happy hour afterward with the attendees. And then when I get in the cab to go, that’s kind of the grind part for me, because at that point it’s, I don’t have anything to look forward to except going to the next city or going back home and mentally I have to decompress, but energy for me is being around people, being on the stage.

    Guest – Jake Thompson: 29:27 I’m an extrovert through and through. Um, and so I, I love that aspect of the road life. Um, and fortunately now not driving everywhere. I’m incredibly a little more energized on the road than when I was in the car for 18 to 23 hours on some trips where you’re just like, Oh my gosh, what am I going to drive this another Dairy Queen or McDonald’s.

    Host – Bryan: 29:52 Yeah. So let me ask you one last question. I’m gonna see for any closing thoughts, what is an area that on the road, and I’m catching you off guard here that you feel like, man, I just, I got improve, you know, whether it’s sleep or nutrition or, or, you know, movement or, or, you know, checking in with the family. What is an area where you feel like, man, I could, I can up my game in this area.

    Guest – Jake Thompson: 30:16 Yeah. For me, I would have to say it’s probably the nutrition for two factors. I’m usually pretty cognizant of what I’ll eat, the day I speak, if I’m speaking that morning or that evening, I’m very aware because I’m obviously going to be on stage. Don’t want any emergency. But if it’s the night after an event, I don’t fly out to the next day. If it’s the night before and I’m in a new city, my thought is I want to go try a new restaurant. I want to try something. I haven’t done it yet. Give me something local Chicago. Like it’s, I’m thinking pizzas. And like, like you’re trying to find the local stuff. And so I’m not normally going to stick to eating healthy that evening. And so I know that’s an area where it’ll get me, but I’m very aware and intentional that I make sure I don’t do it.

    Guest – Jake Thompson: 30:59 Pre-event pre-presentation, usually it’s that night afterward, I have to do that. I’ll go have a, try a speakeasy and have a drink to unwind, have some dinner, things like that because that’s kind of where I’ve had to find, uh, just the outlets of like, this is part of embracing the process. Let me try new cities, new things. Uh, but being aware of like, okay, if I know I’m going to eat bad tonight, let me have a couple of deviled eggs in the morning. Let me make sure I’m smart throughout the day. So it’s just not splurging all day long.

    Host – Bryan: 31:28 And that’s great. And you can almost use that as a celebration, kind of like, Hey, I made it here. But what I do like is the context, you know, the food is fuel, fuel is energy, and you are there to perform at the highest level. And it’s energy habit. Number four is perform. That’s why we’re on the road. So we’re going to do everything we can, hopefully, it’s going to bring us energy so we can be on the top of our game in your case with your book. So we can compete every day in this case at the highest level. So I do like just your awareness of what’s going to bring you energy. But I think also too, to the back end of that, it’s like making sure I’m not like overkilling it on, I’m trying something, you know, am I, and I should be an abstainer or am I a moderator? And I find sometimes I’m better off just not doing something. Cause I’m just going to be like one means five. You know, that one little bite is I’m finishing up, hide the women and kids, you know what I’m saying? And learning that about herself. So that’s, that’s awesome. Jake, any closing thoughts is to kind of wrap up here, the conversation and the road trip we’ve been on together.

    Guest – Jake Thompson: 32:22 Yeah, yeah. You know, I think the biggest one for the listeners is we tend to just get in a routine of getting up, going to the airport, hitting the road, seeing the client, coming back, doing it all over again. It becomes very routine for us. And really what I want us to keep in mind is the importance of enjoying that process. Like there are a lot of people that they look to roadwarrior life and they’re like, man, I would love that job. I would love to be able to do that. And I hate the idea of sitting at a cubicle, being on my desk, all of that all the time. And so really leaning into that, I think is something that listeners can get more out of and maybe even shift their entire perspective on the work they do in the travel they get to do. But just learning to enjoy more of the grind of it that maybe they overlooked sometimes as being important.

    Host – Bryan: 33:14 Well that’s well said and you know, Jake, it leads back to what you said there earlier about embracing the process. And I think so many times road warriors get stuck into this, this travel triangle. What we call at elite road warrior group, which is the airport.

    Host – Bryan: 33:27 And then we go to the hotel or the boardroom. And depending on the opposite of that, it’s, you know, hotel, boardroom, airports or hotel boardroom. And, it’s just, we get stuck in that travel triangle and we miss the opportunity of what we have on the road and to allow us to grow, grow so compete every day, phenomenal book, highly, highly recommended. You’ll get a deeper dive into the four main points we discussed. Never let the hard days win. Let me see. Remember embracing the process, building a winning starting lineup, and um, lead with your actions, not your lips. So love it. Love it, love it. So how do we find out more about you? How do we follow you if we want to be able to work with you, Jake what’s give me all things. Jake Thompson here.

    Guest – Jake Thompson: 34:09 Bryan man. Thank you so much. So the best place to find me is competeeveryday.com. Every social media channel is compete every day. You can search Jake Thompson on LinkedIn. That’s probably where I’m most active there. Instagram say, hi, the book is available. Right now on Amazon in audiobook and Kinde and then as well as the book at competeeveryday.com has paperbacks that we’re shipping out daily. Man, this has been a ton of fun and really appreciate you having me on today.

    Host – Bryan: 34:38 Absolutely honored. And I’m glad you said audiobook because most of us on the road, we’re listening and we’re moving on there. I know where I put my audiobook came out three months after my regular book came out. It was amazing how quickly that bypass regular sales because we’re listeners on that. So well, Jake, man, honored to spend some time with you. And I hope all of us were designed to be elite road warriors going to take this content and, man get this book and let’s make some things happen. So Jake, thanks for the time man.<

    Guest – Jake Thompson: 35:06 Appreciate it. Bryan.

    Buckley Kids: 35:07 You’re listening to our dad on season two of the elite road warrior podcast brought to you by the Buckley kids. This is Trey. This is Kole. This is Kaleb. This is Kaitlyn. This is Austin. Make connecting with your family a priority on the road.

    Host – Bryan: 35:30 The road can be hard. It can be difficult to be both productive and effective to stay healthy and in shape and to stay connected with those you love back home, but it doesn’t have to be this way. The elite road warrior book, six energy habits to transform your business travel life is now available. If you’re a road warrior and just tired of where you’re at in your business travel life, or, you know, you have more in you than this book is for you. The print version, digital Kindle version, and audiobook is now available on Amazon. Pick up your copy and continue your journey on becoming an elite road warrior. I’d like to thank Jake Thompson for his time and the massive amount of information he provided for us and challenged us to become elite road warriors. I couldn’t encourage you more to go on and get his book Compete Every Day, whether it is the paperback, the Kindle version, or the audiobook, and find Jake and learn from him. You can find everything referenced in this interview in the show notes at www.EliteRoadWarrior.com/078 along with the free resource 10 business travel hacks guide to help you become an elite road warrior. As always wherever you are, do something, anything just, not nothing to master the business, travel life, leverage the content from Jake Thompson’s interview today to become and remain an elite road warrior. You got this.

    Written by Bryan Buckley · Categorized: Embrace Better, ERW Podcast

    077 – Why the Answer to Burnout is The Energy Cycle

    Bryan Paul Buckley

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      Think about the last time you met someone full of energy.

      Not the obnoxious kind, but the one that lights up a room and attracts others to it. The kind that is focused, productive, and full of life. But sadly, the mere thought wears people out because they’re simply nowhere close.

      Why? Because most people live in the Exhaustion Cycle.

      This is where we move from:

      • Busy – Can’t Stop Now – I’m hurried and my energy is dispersed
      • Beatdown – Can’t Take This – I’m now stressed and my energy is decreased
      • Burnout – Can’t Keep Going – I’m officially done and my energy is depleted

       

      I use an analogy of a high performing car. High performers are always going 100 mph, putting in cheap gas, little to no maintenance, only wanting quick and cheap repairs if needed, and then red-lining the RPMs while running on fumes.

      The car looks amazing on the outside, always washed and waxed. And it’s immaculate on the inside, always vacuumed and spotless.

      Yet we treat it like a junker.

      This high-performance car sadly has been running only in the Exhaustion Cycle and you can learn more about the Exhaustion Cycle in the last article.

      But there has to be another way as a business traveler on the road. This can’t be the only means of operation. How do we get the high-performance vehicle doing what it is designed to do without blowing out the engine?

      The answer is found in The Energy Cycle.

       

      It’s another way. It’s the way. A better way to live life on the road. It produces more results. Better results. And you feel so much better in the end.

      The Energy Cycle is what should replace The Exhaustion Cycle. It’s the Preparation H to the pain in your “if you have to ask…”

      Seriously. The Exhaustion Cycle is a pain that needs to be resolved.

      For the longest time, I was known as The Energizer Bunny. Always going. Until my body shut down so badly, I crashed and crashed hard.

      I learned from personal experience, the best place to live on the road was a place called The Energy Cycle.

      I had to implement The Energy Cycle to learn the Energizer Bunny actually uses rechargeable batteries!

      Brilliant!

      HERE ARE THE THREE PHASES OF THE ENERGY CYCLE:

      PHASE ONE: REST = STOP FOR NOW

      REST has become a four-letter word. Our society does NOT promote rest. It’s downplayed even villainized.

      But… REST is the recharge for our body and our mind. Don’t believe me? Go hard until you’re exhausted and crash. What is the only thing that brings you back from the dead?

      That dreaded four-letter word: REST.

      And when I rest, my My Energy is Recharged.

      Recharge comes in two ways:

      1. The Quick Hit Charge – plugging in to get a quick bump in energy (and we’ll talk about this more later)
      2. The Trickle Charge – the low amp, long-duration full charge (patience sold separately)

      Similar to an electronic device, sometimes we charge just to get out of the red zone until we can get the full charge we need.

      Other times, and hopefully more times after learning how to implement the Energy Cycle, you’ll rarely be in the red zone and can get the quick hit charge to be more effective until you live in the trickle charge that is the secret sauce.

      Rest is actually energy habit #3 in the six energy habits framework.

      THERE ARE THREE PARTS TO REST:

      1. SLEEP

      We all do it but the degree of quantity and for that matter quality is all over the place especially for a high performer. Sleep is viewed as optional, a necessary evil, an easy place to steal time, and overall under-valued.

      But when we value sleep and see it as one of the highest sources of energy… Only then will you get the trickle charge high benefit gain of sleep. Sleep is turning the car completely off.

      Sleep is one of these “change of mind before change of behavior” areas.

      Once you begin to see the value in getting more sleep, only then will you see the incredible results sleep is just waiting to offer to you. Sleep is the biggest performance enhancer available to a road warrior and those that maximize it are elite road warriors.

      Pro Tip: concentrate on IMPROVING your sleep before INCREASING your sleep. Getting an hour or two of bad sleep is not the answer to the problem.

      The 2nd part of Rest is…

      2. BREAKS

      I define a break as: Move the Body / Rest the Mind.

      The biggest pushback I hear all the time with breaks is “I don’t have time to take a break the road!”
      At first glance, that may seem to be the case on the road. And if people choose to take a break at all, they do the opposite – Rest the Body and Move the Mind –

      They stay seated and move from one screen to another (computer to phone for social media or personal email). A true break is designed to Move the Body – stand/stretch/walk – MOVE!

      And rest the mind means to stop concentrating and let it just roam free.

      Breaks, in our high-performance car analogy, means running the car but on idle.

      In the Elite Road Warrior book, I outline three different types of breaks:

      • Micro Breaks (think seconds) – stand and stretch/stare out the window to rest your eyes/change positions
      • Mini Breaks (think minutes) – walk to the bathroom or to refill your water / take a quick lap around the office (home office now or house) or go outside to catch your breath / a quick meditation
      • Macro Breaks (think chunks) – 15-30 minutes where you actually unplug from everything to move the body and rest the mind – go for a real walk (without checking email or social media) / eat a snack.

      Breaks are one of these rare little gifts that a small investment yields amazing results.

      Breaks are not only possible on the road, they’re game-changers for our energy so we can perform at the highest level. They also allow us to feel like we’re not ALWAYS working while on the road.

      And the 3rd part of Rest after Sleep and Breaks is…

      3. MARGIN / DOWNTIME

      Margin means “space to breathe” – it’s choosing not to run non-stop but allows space to just catch your breath. Ahhhhh….

      Margin is the cure for the Busy Phase in The Exhaustion Cycle. Margin precedes Downtime.
      Downtime means “time to be” – it’s the non-doing part of the program. Think: “Time to Be, Not to Be On.”

      Downtime is relationships. Downtime is hobbies.

      I must have “space to breathe” (margin) so I can have “time to be” (downtime). Of the 3 parts in REST, this is my weakest by far. I’m notoriously a great doer, lousy be-er. Some would say even a better wine-er (adult beverage humor since I love my vino).

      Downtime (Time to Be, Not to Be On) is critical when I live in The Energy Cycle.

      It’s taking a couple of hours on a work trip evening to catch a ballgame, see the local sights, try a local restaurant without my laptop lover. Time to be, not to be on.

      Downtime means, in our high-performance car analogy, the car is now in park. Downtime is small on weeknights and large on weekends. It’s amazing when you take downtime how much energy comes from this “seemingly unproductive time”.

      And sometimes I’m the most creative AFTER downtime as crazy as that sounds. I’m recharged in a different way which puts so much into me – the “but wait, there’s more” bonus of choosing to rest with having margin (space to breathe) and downtime (time to be).

      PHASE TWO: REFUEL = PUT BACK IN

       

       

       

       

       

       

      Energy takes from us and requires something to go back in. We’re great at taking energy out and most road warriors, especially on a business trip, are lousy at putting energy back in.

      When I refuel, My Energy is Renewed.

      I’m now ready to put the RIGHT things back in (keyword: right).

      But sadly, we often put the WRONG things in if at all and wonder why the high-performance car is not performing or even kicking back.

      We must put the RIGHT things back in for our energy to be renewed and see the needed results.

      THERE ARE THREE PARTS TO REFUEL:

      1. Nutrition
      Ah yes, there is a direct correlation between food and energy. If you doubt this, answer these three questions:

      1. How much energy do you have when you skip meals? Breakfast or lunch for example?

      2. How are you affected when you eat a heavy or lousy lunch?

      3. How do you feel when you eat a healthy, energy-producing lunch or even the right snack?

      We MUST see nutrition as a huge source of an energy edge. Our focus on nutrition is four letters: MTHC = Make the Healthiest Choice. Not the quickest choice, or the tastiest choice or even the largest choice.

      It’s learning to ask: What’s the healthiest choice? Why? To give me energy on the road to perform at the highest level.

      Three questions in particular:

      1. How do I continually hydrate putting the right liquids in? (Mostly water and think early and often)
      2. How do I eat cleaner (think fewer ingredients and less processed) and greener (more dark vegetables and more dark greens)?
      3. How do I carry a controlled substance healthy snack so I’m not caught off guard on the road?
        Nutrition (aka Fuel) is actually energy habit #2 in the six energy habits framework.

      The 2nd part in Refuel is…

      2. Fitness
      I’m amazed and a little horrified by how little people MOVE these days. We’re SO less active than we used to be and need to be in our daily lives. Moving produces energy.

      The focus on fitness is in the Increase Movement Formula. (↑ M4X Formula)

      • Stand More – think up on your feet not down on your butt) or stretching.
      • Walk More – think forward not just still.
      • Run More – think cardio and getting your heart rate up.
      • Lift More – think strength training using bodyweight, dumbbells, and resistance bands.

      Adding and improving as many of the above four into your everyday activities will give you immediate energy and far more energy than you’d ever imagine.

      Fitness (aka MOVE) is actually energy habit #1 in the six energy habits framework.

      After Nutrition and Fitness, the 3rd part in refuel is…

      3. Development
      Nutrition and Fitness recharge the body. Development recharges the mind.

      Time is always the enemy with things that are important and things that are good for you. And development both personally and professionally is usually at the top of the list. I found most people’s philosophy on personal development is more HIT and MISS.

      Two words to describe how I define Development = INTENTIONAL LEARNING.

      And for something to be intentional and maximized you develop a plan which I call PDP – Personal Development Plan.

      Here are four C’s to better clarify a PDP:

      1. Consume – this is what I read and hear on a daily basis – think books, blog posts, magazines, podcasts, audiobooks, etc.
      2. Coaching – hiring someone ahead of me for a season to get me where I want and need to go – often expensive but always worth it to me
      3. Courses – for me this is online courses that help me continually develop
      4. Conferences – opportunity to learn and network with like-minded learners on the same journey

      Refuel is both recharging the body through Nutrition and Fitness along with recharging the mind with Personal Development to help our energy be replenished.

      Personal and Professional Development (aka Develop) is actually energy habit #5 in the six energy habits framework.

      The 3rd and final phase of The Energy Cycle after we’ve Rested – Stop for Now and Refueled – Put Back In is….

      PHASE THREE: RE-ENGAGE = GET BACK OUT

       

       

       

       

       

       

      After you REST, stop for now. And REFUEL, put back in, it’s time to RE-ENGAGE, get back out.

      And when I’m refueled, my My Energy is Replenished.

      This means I’m ready to get back out and “do what I do” but this time with more energy and sustainable energy. This is the exact opposite of the last phase of The Exhaustion Cycle: burnout.

      Re-engage is when we “redesign the rhythms of our lives” to fit our individual lifestyle through the six energy habits.

      This is where Re-Engage comes into the picture and is vital to our success in The Energy Cycle.

      THERE ARE THREE PARTS TO RE-ENGAGE

      1. PLAN – this type of detail in Rest and Refuel doesn’t or shouldn’t happen on accident or just when you can “fit it in.” This requires a customized plan that works within the rhythms of your road life.

      Whether you create one on your own or your company helps you or Elite Road Warrior plays a part, a plan is the key to your success in The Energy Cycle to avoid burnout and create consistent results on the road.

      2. IMPLEMENT – this is the “DO” part of the program. It’s not enough to “just have it on your schedule”

      This is the action side – GO time – “getter done”. You will be SO far ahead of most if you make it to this part of Plan and Implement but it doesn’t stop here. “but wait, there’s more…”

      3. EVALUATE – this is when we look at the plan and how we implemented it and ask:

      • How’s it going?
      • What worked?
      • What didn’t?
      • What can I change/tweak to make it better? = ADJUST

      Tony Robbins calls this CANI – an acronym for constant and never-ending improvement. I wrote an entire post on the topic you can find here.

       

      One closing thought on Re-engage. It’s critical you know when you re-engage on the road and your energy is not fully there just yet. Is your sleep off? Nutrition? Not enough movement? Knowing what you can tweak to keep your high-performance car running at an optimal level is the difference in a split-second finish in a race.

      It’s SO easy to live in or even fall back in The Exhaustion Cycle. But this is not the way to live and especially not the place to become your absolute best.

      The Energy Cycle is where you can develop your energy edge so you can live and work at an optimal level.
      Leverage The Energy Cycle to help you become and remain an Elite Road Warrior today.

      You Got This! Boom – Bring on the energy!

       

       

      Written by Bryan Buckley · Categorized: Energy, ERW Podcast, FUEL, REST · Tagged: ERW Podcast, podcast

      076 – Interview with Road Warrior Justin Pugh

      Bryan Paul Buckley

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        Welcome to the Elite Road Warrior Podcast Episode 076 show notes!

        This week on the podcast is an honest conversation with Justin Pugh about life on the road.

        What You Will Learn In This Episode:

        • “I wasn’t living in a way that made me a good example for my son”
        • If they are a good customer, they know you need to be at your best (healthiest)
          • You have to develop good habits
        • It’s ok to say “no”
          • SAY “NO” MORE
        • You can’t “fake healthy” on the road
        • Be consistent – the road is an extension of home
        • Take a step back and focus yourself
          • do you recognize you?
        • What you eat plays a huge part in how you sleep
        • Anchor Moments – when you say “I need to change”

        Podcast Transcript:

        Host – Bryan Paul Buckley (00:03): Episode 076 of the Elite Road Warrior Podcast.

        Host – Bryan Paul Buckley (00:08): Welcome to the elite road warrior podcast, where we believe you can leverage the road to transform your work health and home life while on business travel to ultimately master the business, travel life. If you’re a road warrior and a great chance you’re on the road right now that this podcast is for you.

        Host – Bryan Paul Buckley (00:34): Welcome to the elite road podcast. I’m your host, Bryan Paul Buckley, fellow road, warrior husband, and one father of five and enjoying a little break from the road right now, but always, and I mean always committed each and every business trip to becoming and remaining an elite road warrior. And I’d love nothing more than for you to join this master evil plan and jump on this road trip. Well, when I met our guest, I clicked with this guy’s energy, his passion, but also his desire to improve in his life. And I’m honored to interview him today and you’re going to enjoy this conversation. Here’s the backstory in adjectives of Justin Pugh, operation enduring freedom, veteran father disgruntled, but hopeful Colts fan second amendment Democrat, lover of technology, and a man of faith. In a moment, I’ll be asking Justin the following questions. Why were you not more willing to slow down on the road? What was your breaking point moment to make a change in your life? How has elite road word content influenced you? What would you say to a road warrior who needs to make some changes? What would you say to a company with business travelers to maximize their business travelers and so much more

        Host – Bryan Paul Buckley (02:04): Well, I am virtually live right now with my friend, Justin Pugh. How are you and where are you right now?

        Guest – Justin Pugh (02:10): A pleasure to meet back with you. Again. I am actually at home in boiling Springs, South Carolina, and I am doing quite well. My friend, thanks for having me. Host –

        Bryan Paul Buckley (02:21): Absolutely. Thanks for making me just kidding. It was not that way. all. It only took me numerous times to pressure you into this. So, but Hey, I gotta unpack this before we go anywhere on this interview. So I loved in your bio that you’re disgruntled, but hopeful Colts fan. So tell, tell me about that.

        Guest – Justin Pugh (02:37): Hey, look, man. You know, um, we’ve been through a lot, you know, I come from an era, you know, Peyton Manning is my favorite football player. And you know, you, you’re talking about a decade and a half of straight dominance, and then you go to some terrible general manager that beats up your young, fresh, new paint man and runs out of town. And now we get 38-year-old Phillip Rivers for the next year and a half. Do you know what I mean?

        Host – Bryan Paul Buckley (03:04): Well, at least you got something to look forward to talking to come on, man talking to a Bears fan. So I think we both have a misery loves company when it comes to that such, sorry to bring that up at all for the listeners who have one of those teams in your city, we get you, we feel you and we are so, so Justin, do you remember how we met for the very first time? It was kind of sounds like a dating thing, but that’s not the case, honestly. How do we meet

        Guest – Justin Pugh (03:31): I said, I come into my bio that my bio sounded like a match.com advertisement. Anyway, no, I met you. I met you at, Connected Solutions Groups, retreat in the Outer Banks in North Carolina. I want to say October of 2019. Right and that was one of the more transformational moments from, you know, just being a, being a visitor and a customer, of Mike Pittman and his team, but meeting you and having you and seeing you at, during your session, during your, uh, during your particular session. I was impressed. I was really taken aback.

        Host – Bryan Paul Buckley (04:15): Why was that? It’s easy to say that. And Justin, I do appreciate that, but I mean, you weren’t planning to be in there. So all of a sudden you come in here to listen to some guy that’s, you know, we had just kind of visually seen each other through the course of a couple of days, but then all of a sudden you’re in there. So what was your first impression? What struck you about anything dealing with elite road warriors?

        Guest – Justin Pugh (04:34): So my role had dramatically changed when I’d gotten to the Outer Banks. I was probably three months into being the new sales executive for the Verizon group at Ingram Micro. And so my travel schedule went from being sedentary, you know, eight to five office guy to an 85% travel schedule in less than 90 days. Wow. And so by the time I’m to you, I’d already gotten pretty much the, I mean, they’ve got me on the ground pretty much running fast. By the time I’ve gotten to the Outer Banks, you were probably my sixth or seventh week on the road in a row. And so everything you talked about within the first 20, 30 minutes had touched me in a way that not only made me emotional but by the time you finished and wrapped up with your final story about you and your wife and your family story, I was practically in tears. So, you know, it was just a transformational moment for me from being a traveler to hear your story to then triangulate it with mine, just made that, that, that should impactful for him.

        Host – Bryan Paul Buckley (05:43): Well, and I appreciate you saying that. And the irony is at the moment, Justin, I mean, we just talked for a couple of minutes afterward and there was another session that needed to happen and you got a book and we just, you know, we talked for a few minutes, but then we saw each other actually six weeks later, the opposite coast in LA. So let’s talk about that for a moment. Cause that’s obviously when you started sharing with me some of the changes that you had made from, you know, obviously more than just an emotional moment and you move on and go from there.

        Guest – Justin Pugh (06:10): Yeah. So, I’m glad you brought that up because we met again in LA, at Mobile World Congress for some of your listeners who don’t know, but what Mobile World Congress, one of the largest tech affairs in the world, and I met Bryan Paul at one of his booths that you were attending. And, you know, by that time I was 15 pounds heavier. Um, I was about, at that time again, probably on my six weeks on the road, more depressed, more anxious, busier. I, at the time I didn’t have the training and again, I went from being an eight to five guy to being in an airport 7 hours out of the day, on a typical day. So it was difficult to transition and not having anybody either. And again, not to any fault of my own company, but to not have that internal support, as well as the external support at home with my family. I was a man on an Island. I was a man on an Island.

        Host – Bryan Paul Buckley (07:10): And you’re not an Island guy if I remember that correctly. So therein lies the problem. I’m a city boy. And there you go. You and me both, you know, that’s a little small town in Chicago, so Hey, I do remember one of the things that you had mentioned to Justin was just talking about, you know, needing to talk to your boss and just say, man, I gotta, I gotta pull back a little bit on the road and the hesitancy to have that conversation, but then yet how well it went, you remember that moment?

        Guest – Justin Pugh (07:34): I do. And in fact, it was right at the Middle World Congress again, that week was difficult for me. I have my first week in LA for a week at a time nonvacation. I rented a car, so, and I was also traveling from LA into Irvine for separate meetings as well. And by the time I left LA, I was completely stressed out. I mean, completely done. I didn’t have anything. I just had nothing left in my tank from that week, from anxiety to the travel, to just how busy I was. I had tapped myself out in that Monday. I went to my boss and I said, you know, Hey Michelle, I cannot do this. I need about a week off. And she did. And I was very frightened at that time. Cause, keep in mind I was, and I’ve been in, I haven’t been in the job, you know, six months.

        Host – Bryan Paul Buckley (08:32): Sure. Sound like you’re seasoned in that role.

        Guest – Justin Pugh (08:35): I’m new to them in the role. Right. And here I am asking for a vacation, you know, you signed up for 80% travel. Why is it an issue now? And so I was afraid and I went to her, I was transparent. I said, Michelle, I need a break. I’m no good to the business right now. And she said, Justin, I need you to have a break too. And that was transformative for me. Yeah.

        Host – Bryan Paul Buckley (08:55): And good for her and, man, I’m proud of you. Cause I know you and I had that conversation that needs to happen. You know, at least an awareness, you know, especially in companies, sometimes they’re there, and they’re doing their deal. You’re doing your deal. And if there’s not that level of communication, that’s there or a company asking about that. You know, therein lies the problem of burnout, and the goal of elite road warrior is to eliminate burnout and exceed results. So in other moments, too if I can take you back, Justin, it really, really hit me was just interactions that you had in this, this feeling of disconnect that you had had with your son because you were with them all the time. And then all of a sudden, boom, you know, you’re hardly around in some of those moments and how he felt about that. Would you be willing to unpack that for a moment?

        Guest – Justin Pugh (09:35): I would, you know, I’ve got, one of the things is as parents, you know, our kids don’t think this, but we always say it. I know you better than you know yourself. Right. We tell our kids all the time and it’s true, but it’s also true the opposite way as well. Our kids know us sometimes better than we know ourselves. And I didn’t know myself at the time and it took my son to tell me that, are you okay? My dad is sleeping a lot. You’re sleeping in on a Saturday morning. More often, Hey Dad, you’re eating more unhealthy. And I was just not living right in a way that made me a good example. As a father, I was drinking more. I was eating more for comfort. I stopped working out. Ah, I’ll get it Saturday. I’m too tired. And so your kids see that in you, they see they did, they get concerned.

        Guest – Justin Pugh (10:34): And then of course, naturally it removes that barrier of security that you’re supposed to be giving them. And then it allows them to kind of FreeWheel themselves. And so you start seeing your habit kind of leak and manifest themselves into their lives. Procrastination, disorganization, anger, lack of focus. All of those things came, became a guiding kind of almost a cloud over my whole family. And if it starts a path, so if I’m losing, if I’m gaining weight and I’m eating unhealthy and I’m not getting enough sleep, I’m the head of the household, everyone else is going to be doing the same thing. Why is dad like this? So I had to change and I think everything, and I know you’re headed this direction. Believe it or not. Everything came to a head in April, April this year, April 2020 is my body and my mind and professionally I’d said enough, this has gotta stop, changes have to be made.

        Guest – Justin Pugh (11:41): And so I had that moment like you had like your wife had that, you told us and, in the Outer Banks that you said, something’s got to change. Those words have never left me. Bryan, I’ll tell you that right now, those words have never left me. Something got to change. And I made that change. In fact, if I can be very transparent, that change manifests itself all the time, it always happens in some big blow up. Right. You know you and your wife have a big argument or you and your spouse have a big argument or you and your son or your daughter, or even you and your colleague. I have a big blow up. And it happened in April. And I had to take a step back to realize, okay, it’s time to get yourself focused. And so, your book, your advice, some of the things I needed to do sleep better, exercise more, be more focused, pay more attention to your family. Take that extra time to yourself, to reenergize. I had to start doing those things, right. I really did.

        Host – Bryan Paul Buckley (12:45): Well just that man. So first of all, I’m proud of you, you know, and, uh, this is a journey. You know, people don’t become elite road warriors immediately. Oftentimes we’re the existing road warrior or the exhausted road warrior. And then we become the experimental road warrior. And so there’s a process to get there. And so I’m really proud of you. And I think it’s so important. So many things you said that just really stood out to me. One is that this is a process. And number two was, you know, sometimes we get a mirror from people. There are the last people. We want to be a mirror and that’s our family, you know, whether it’s a spouse or significant other or a child. And sometimes that’s the hardest to do that. So being willing to hear that, even though it’s so difficult to hear my, as you referenced that something’s got to change, what’s my beautifully angry wife, you know, who told me those words and you want to talk about a humbling moment, you know, a come to Jesus moment. And those are what those are. I also remember too, Justin. You had mentioned something about you, you know, you were gone so much that your son had even grown and you didn’t even realize that. And that kind of was a hurtful moment. Would you be willing to unpack that for a second?

        Guest – Justin Pugh (13:47): Yeah. I mean, he had grown as a man, you know, he, he was in college, you know, and I was traveling so much that I just wasn’t there to attend to some of that growth, becoming a man and his language was changing and he had real concerns. Is that the time, you know, I didn’t know that my son wanted to come. He wanted to know leave school. He wanted to drop out. And again, I wasn’t attentive to those things. And you know, he, he stayed an extra semester because his exact words were, I didn’t want to bother you with it. Wow, wow. Right. Instead, I spent $2,000 more of your money because I didn’t want to bother you with it. You know what I mean? And so we’ve got to take a step back sometimes and realize that those things are those moments.

        Guest – Justin Pugh (14:34): We have to be attentive and when you’re going, going, going, going, going, and you’re not taking, and I’ll be honest, Bryan, I even now think about it when I think about my travel schedule. And I think some of your listeners will very much agree with me and probably align with this is we use it as a way to getaway. Very true. Right. We use it as a way to getaway. And I found that I was using, you know, getting away from that situation or that particular issue at home or whatever the case we use it to getaway. And I find that, like you said, if we recenter ourselves, travel becomes, this is what I have to do in order for me to get back home, to be with the family and to feel that love. But I want to, I want to pick up on something that you said about that “come to Jesus moment” because I want to tell you what mine was really, really quick. Right? I was in Virginia and I was in Alexandria. We’d just gotten, I forgot where I was traveling in from. All I know is that I’d injured my toe pretty bad. When I got to Alexandria, I, I put my toe, I, you know, guys, it’s a hotel. I couldn’t find anything else. So I put my toe, I put my foot inside the ice bucket. Okay. I couldn’t find anything else though. So forgive me.

        Host – Bryan Paul Buckley (15:54): I feel bad for the next guy

        Guest – Justin Pugh (15:56): For the next guy. Anyway, I couldn’t find anything else. I put my foot inside this ice bath and inside the ice tub. The next morning I woke up, I’m getting ready for, I’m getting ready to get to the meeting to go downtown and meet the next customer. I look in the mirror. I look in the mirror, I’m brushing my beard, getting ready, Bryan. And I didn’t like what I saw, my eyes are bloodshot and keep in mind, after a shower I’ve been up for probably three or four hours, probably had two cups of coffee.

        Host – Bryan Paul Buckley (16:23): And this one you’re supposed to be looking good, man.

        Guest – Justin Pugh (16:26): I’ve got on. I’ve got on cologne. I’ve got my clothes on. I said, man, I’m, I’m dialed in, but I don’t look good. I don’t like what I see in the mirror. I am 20 pounds heavier. I’m 208 pounds. My typical way guys like 190, right? That’s my fighting weight. I’m 208. I’m tired. My foot hurts. I’m disheveled by my beard. I hadn’t probably shaved my beard in probably, you know, probably two or three weeks. And at that point, I knew that was my coming to this meeting. You look bad. And I felt that way at my customer. I mean, I probably the worst decision I made was looking in the mirror that morning. Cause the rest of the day was just a lack of confidence the entire day. Do you know what I mean? And that’s what that does to you. That’s what not attending to your thoughts and following your six habits. That’s what they do to you. It beats you down and life will beat you into submission and you look up off the mat and you’re like, where the hell am I? What happened to me?

        Host – Bryan Paul Buckley (17:23): Well, and that guy, that guy follows us around in every single hotel. I’m like, how does he know where I am? But he follows me in every single mirror. And to your point, unless we do something about it and have something’s got to change moment. You know, whether it’s the words of your son, waking you up a little bit, or these little moments that come along the way. And that’s the reason why Elite Road Warrior Group exists. That’s why, you know, the session you heard on the six energy habits or the Elite Road Warrior workshop, a live workshop, or an online consultant coming into a company. And really having those moments where we can think about our lives in our road lives and who have we become? Is that what we want, who we want to be?

        Host – Bryan Paul Buckley (18:03): And do we feel like our sons don’t want to interrupt us, or our wife has to be in tears to say, something’s got to change and I mind you, it doesn’t have to get this bad, right? Justin. I mean, a lot of people who are listening to the interview may be nowhere near where we ended up, but unless there’s some intervention, whether it’s from the company or a spouse, a family member, a child, or our own selves, we’re headed down that busy. Can’t stop now, beat down. Can’t take this and into burnout. I can’t get going which is the exhaustion cycle. Would you agree?

        Guest – Justin Pugh (18:35): I would agree. We’re all headed that way. Right? We’re all headed there and it doesn’t have to be that way. Right? You can identify where you are now. If you’re feeling yourself tired, if you wake up in the morning to getting to the airport and you’re finding out, you know, you’re drinking three or four cups of coffee before you get on the plane, take a step back. If you haven’t exercised, gone for a jog, you know, a month, you need to start doing those things. If you haven’t, like you said, connected with your family or taken that three or four-day vacation that you’ve been talking about, or, you know, forever, you need to. And, you know, fortunately, you know, Bryan, I worked for Ingram Micro, a very progressive company, a very, you know, bleeding-edge type company. They believe in, in making sure that the associate that, that the frontline is taken care of. So when we come to them with these concerns, they’re very receptive to making sure that there’s change because we, they know that if their road warriors are not healthy, we don’t have a business.

        Host – Bryan Paul Buckley (19:39): Absolutely. I’m thinking of inconsistent results.

        Guest – Justin Pugh (19:42): Inconsistent results. And in fact, that’s exactly what I gave in April. Like April was one of our most successful months. And I still felt like I wasn’t my, I wasn’t my best because I was at my worst from a mental perspective because of the undiagnosed and the untreated issues from my road life back in the first half of the year.

        Host – Bryan Paul Buckley (20:12): And would you say oftentimes too Justin it’s, it’s maybe it’s our pride. We don’t want to admit that we’re not Superman on the road, that we can’t be this high-performance car, always going 100 miles an hour and you know, we’ll sleep when we’re dead or sleep is the enemy, or I can eat it, whatever I want and that it’s never going to catch up with us. Is there a sense of pride or ignorance or what would you say is the, is the catalyst to this?

        Guest – Justin Pugh (20:34): You know what I think, I think it works twofold. I think there’s a sense of pride on our side, for me, it was, I don’t wanna let the business down. I don’t want to let down the business. Now I told these guys I’m going to go out here and I’m going to bring back a lot of business. So you go out there and you grind and you grind and you grind because you made a commitment to people, right? And so you now feel yourself being a part of something much bigger, much larger. So you have very well-intentioned, right? We all have very well intentions What happens though, is that those intentions spin out of control for ourselves. And on the opposite end, you’ve got your executive director or your VP of sales doing the same thing, pushing you. Hey, Hey, I just got another lead from another customer.

        Guest – Justin Pugh (21:15): Hey, go to Detroit. Hey, you know, I got another opportunity for you at the retail affair in New York. Hey, good. There, I mean, I had, you know, an incident where I almost went to three cities in New York all in one day by plane. I almost did that. Right. It’s the insanity of it all thinking about that, right? So it’s not necessarily, it shows that ignorance. We all make a lot of money. All of us, if you’re an elite warrior, you are probably earning, above the middle-class average. So we’re not, we’re not dumb people. It’s just that our pride, as well as the people at the high end, that’s pushing that we’re putting business before people. And it should always be people first. Cause if people aren’t healthy than your business will also, that business unhealth will follow as well. So I think now more than ever, we should take this, you know, this proactive approach and making sure that we’re always keeping in, you know, your six energy habits in mind when we’re trying to develop good habits on the road so that we don’t fall into the trap where, you know, I can sleep when I’m dead. Yeah. But you’re dead,

        Host – Bryan Paul Buckley (22:34): Minor yet important detail.

        Guest – Justin Pugh (22:36): Exactly. That’s a small detail. So yeah, Bryan, you know, we, we just need to keep vigilant of our own selves, put ourselves first and then the business needs, we’ll take care of it after that,

        Host – Bryan Paul Buckley (22:47): You know, and that’s so good too, Justin, cause of the reality is, I mean, a lot of us who are road warriors, we’re good at what we do. We love it. And which is also the problem, you know, we’re killing it on the road, but then I hear often from guys. Yeah. And then I’m getting killed at home, you know, I’m important on the road, but then I am visible at home. You know, I’m in complete control of my world and making decisions on the road. And I feel kind of out of control in my own world at home. And that’s hard, you know, especially when we are in control and we’re killing it and important to come back to, unfortunately, the people that really matter the most, if we have a family or friends or a spouse or significant other to be able to make that transition to be there.

        Host – Bryan Paul Buckley (23:26): And oftentimes there’s either a letdown, we’ve been doing it so long, a bad way. That is just kind of the new norm or it’s just one of those things where like, I don’t even know how to make changes, man. I don’t have control when I’m by myself on the road. How in the world can I make any changes at home? And I think to your credit, I appreciate you saying that the premise of the six habits framework gives us at least some context to be able to nuance. You know, some of these changes we need to make on the road. So let’s kind of unpack some of these with you. Whether, whether you look at it from the old Justin to the new Justin, you know, getting back to travel, as far as, you know, things that you’re going to do differently or things you didn’t do well and things that you were improving on now. So let’s talk a little bit about just maybe you mentioned sleep, so let’s go there for a minute. You know, what was the quality and quantity of your sleep before and what do you want and need it to be back on the road to be an elite road warrior?

        Guest – Justin Pugh (24:18): We all know sleep is one of those things that doesn’t come very, uh, it doesn’t come easy to the word war year. Most of the time, our business meetings leak into nine, 10 o’clock and it normally involves a nightcap and normally involves an after nightcap with another group of people. And so before you know it, you’re back at the hotel at one o’clock in the morning, right. And then you’re back up at 5:00 AM to check those emails so that you just, so you’re not checking them in your eight, at your 8:00 AM meeting. Um, and of course that same day is a marathon meeting from eight to four. And then after that, we all want to go out to dinner and do the same thing all over again the same night, but four nights in a row. Right.

        Host – Bryan Paul Buckley (24:55): And then you wake up the next day, sharp as a bull.

        Guest – Justin Pugh (24:58): Yeah. Oh, man. You’re sharp. Right? You’re ready. Um, no, you’re not actually. And so one of the things that I found myself doing was I just gave me, told everybody before the night started, Hey guys, I got hard, like this. Let me do. I got a hard stop. Hey guys a hard stop at 11 o’clock, I’ll see you guys at 8:00 AM. And I noticed that, Hey, you know, the VP of sales didn’t mind doing it. I noticed that the executive director didn’t mind doing it. So why shouldn’t I just say, Hey guys, I’m tired too? Been a long day. I’m going to call it a night. Now the new, the old Justin didn’t do that because the old Justin said if the customer’s up, I’m going to be up. The customer is going to party all night. I’m going to party all night. And that’s just not the way it works, guys. You know your customer, if they’re a good customer, should know, Hey, he needs to be my best advocate. My squeaky wheel and the inside of the business. I need him healthy too.

        Host – Bryan Paul Buckley (25:52): And he probably feels the same way as you too, Justin.

        Guest – Justin Pugh (25:55): So look now the new Justin I’m in bed by 10 o’clock every night. And of course, you know, naturally, you know, when you’re on the road now, you know, you want to be sharp. So you give yourself a good timeframe to be in bed. Like I’m going to have all my emails done. And honestly, I’ll tell you this, Bryan, I would take it back as, as if the road is an extension of the home. It’s consistency, right? It’s consistency. I get it. If you can’t, if it’s different, if you’re flying in from, you know, LAX and you’re getting there 1130 at night, right. But if you’re getting there at one o’clock in the afternoon and you’ve got time to structure your day, Hey, eight o’clock guys, I’m going to be back at the hotel, talk to the kids till 8:30, you know, talk to them until they’re getting ready to go to bed until nine.

        Guest – Justin Pugh (26:41): Get my last bit of emails. No done by about nine 30, 10 I’m in bed by 11. And then I’m up the next morning, the same routine that I do every morning, 7:30, get up, drink my coffee. I call my significant other. Talk to my phone on the way to school. You see it’s. So it’s all about following that pattern. Um, and it’s also a part of that, of course, is the fuel part too, because which to eat before you go to bed, plays a huge part in how you sleep. Right. It’s serious. So when I’m on the road, I don’t go and get Uber eats and get the next pizza that I can find, you know, Hey, I’m going to find a, if I have to order out, let me find a Mediterranean place that has a good Mediterranean salad that I can take advantage of some white with some salmon or something healthy that will help me digest easy that the next morning I wake up sharp, prepared, ready to take a shower and get my day started. So it’s very important that, you know, again, you say, use the right word. It provides us a framework, those six energy habits, especially when it comes to fuel and sleep, that really catapult you into the other parts of the six energy habits that you’ll also need, uh, on a more consistent basis.

        Host – Bryan Paul Buckley (27:51): Okay. So let’s and you brought up a good point. So let’s talk about it for a second. How many people? Well, two things. One is, I don’t know anybody. If they don’t work out at home, start working out on the road or somebody who doesn’t think they’ll be at home doesn’t start eating healthy on the road. That’s a different conversation. But to your points, when you’re more tired, what are your chances? Like you said that you’re gonna eat healthier or that you’re going to get up to go workout,

        Guest – Justin Pugh (28:15): Almost none.

        Host – Bryan Paul Buckley (28:16): Exactly. And that’s day one ones on day three or day four. So, but you do all of this because you want energy and energy to perform your best on the road. Hence they’re called six energy habits. And I think what I’m hearing from you and correct me if I’m wrong, Justin, and feel free to, you know, to riff on this, you want to perform at your best. But if you’re looking at going, okay, well, I’m going to miss this next drink or my fifth one with this Joe customer who I really don’t like, and it looks like he’s already checking his watch and wants to go, but it’s an excuse for me to stay up late or and if that’s why I stay up late until then, therefore I wake up the next morning, more tired, more stressed. And then that has its own problems. It’s really, if our mindset shifts in order for me to perform at my best, I need to have energy, and whatever I need to do needs to be able to create energy movement creates energy. Food is fuel. Fuel creates energy, rest creates energy. Am I hitting the right theme? Are you agreeing with that?

        Guest – Justin Pugh (29:13): You absolutely are. Again, all these six energy habits feed themselves, right? They feel in themselves. So you need the fuel, right? The fuel to help you get through the day you need the rest that helps you perform the next day. Right? And now, of course, it helps you to overtime, as you develop those habits, you develop those good habits. Then you perform better. You develop into a better person, right? And then of course that allows you, putting it all together, to connect better with people like you, with your family, with your customers. I’ve noticed that one of the things and this could be on there. This is people, right? The way you introduce yourself, the way you walk through a door, you can tell, you know how that meeting is going to go based on your own energy. This is not going to be a very good meeting because I don’t have the energy to show it.

        Guest – Justin Pugh (30:06): And honestly, you can’t fake and you cannot fake not having anxiety. You can’t fake not getting sleep. You can’t fake not being overweight. People see those things and all of those things. And again, I’m not saying that those things are bad in and of itself, right? You know, so I’m not, you know, weight shaming, anybody. What I’m saying is, is that it’s important that we have to develop good habits so that we can always perform at our best. Even as parents, even as professionals. I’m no good to myself. If I got to sleep in until one o’clock every Saturday, I wasted my entire day with my kid. I’m a good dude, myself. If I’ve got to take three or four naps on a Monday because you know, I’m not, I’m not getting enough rest or not getting the right fuel. I’m no good to myself.

        Guest – Justin Pugh (30:53): If, of course, I’m on a tight connection from Atlanta to Detroit. And I got to get from Terminal A to Terminal B. And I’m all, I’m, I’m all the way at, uh, at gate 35. And in Atlanta, I gotta be able to run to get to that next terminal. You know, I’m telling you, and it takes a toll on you folks, and you gotta be able again, Bryan, you’re on the right. You’re on the right track here, full circle, full circle. We want to make sure that we’re always using these guidelines, these, these, these frameworks to help us build better habits. And then we can kind of tweak them ourselves as we get better over time.

        Host – Bryan Paul Buckley (31:29): So then Justin, what would you say to a road warrior who’s listening right now who needs to make some of these changes?

        Guest – Justin Pugh (31:38): You gotta look at yourself in the mirror and you gotta say something has to change. I know you’re there. I know that was there, Paul. I mean, Bryan, you know, you were there, Bryan, we both were, you knew, you knew you were there. And in fact, we were there at the same time. We didn’t know it.

        Host – Bryan Paul Buckley (31:52): That’s true.

        Guest – Justin Pugh (31:54): And it was so right now is the recognizing that I am there. That’s step number one, step. Number two is if you’re not a business owner and you have to answer to somebody, it is now going to your leadership in saying, I need a break. And here’s why, and if you have good leadership, they’re going to say, okay, Justin, I need you healthy. Go get that break. If they’re bad leadership, and you have to re-evaluate the way who you’re working for, they’re going to tell you something, uh, something different. But the second step is to ask for help. The third step is to take that time that you have, right? And you rest you rest. And whether it’s a week, take two days to just rest. I mean, yesterday, I’ll be honest, guys, look, Bryan, and try to get you on this podcast for the last year and a half.

        Guest – Justin Pugh (32:45): But it’s taken almost two, three days to get me on it because the last thing I wanted to rest, and then the last thing I would say. That was progress, right? And honestly, honestly, I am a, I am one of the one, one of the things I’m working on. And I know I noticed the sidetrack is saying no better. Is say no more. It’s okay. It’s okay to say no guys. I promise you. Now the final step in the process is to develop a plan. Right? Okay. I’ve gotten my rest. I know that. I look like crap. I feel like crap. I’m treating my family, like crap. I’m feeling like I’m cheating my body. I’m not treating myself right. I am not gifting myself with anything. Good. And now you ask herself, what do I have to do to refuel my body? What am I going to put back into me?

        Guest – Justin Pugh (33:35): That’s going to help me be better. And a part of that is the next morning I’m gonna get up and just go for a walk. Let’s go get, Go for a walk. It’s just little steps. And Bryan, I want to say this really quick to all your listeners. It is hard. And the hardest part is the first day. Think about it. Every part of our, every experience about everything we do from the first day of school, think about how hard that first day was. Even as parents. I remember in, in Bryan, you know, I don’t care to admit this. I think I cried when I dropped my son.

        Host – Bryan Paul Buckley (34:11): Oh, of course. First day of school.

        Guest – Justin Pugh (34:13): Right? Either they’re, they’re, they’re pathetic. They’re small. They’re sad to these new people, right? Everything is new on that first day. It’s hard on the first day, but boy, you get them to the second day and they don’t. Even when I walk you in its school anymore, you can go, you can go, dad. I’m good now. Right? That’s cause it’s easier now, right? It wasn’t such a leap. So that first day will be difficult. That first walk you take, or that first jog you take, or that first salad you eat that first 24 ounces of water you have to drink. It’s always the hardest one, but the second and the third and the fourth one, they get easier, easier, and easier if you stick to it.

        Host – Bryan Paul Buckley (34:52): But it has to start with that first day and that just because, and, and to use the were vernacular, we call that the anchor day. And if you think about your first day, your business trip, the first day, when you come home, it’s the behaviors that you do on your first day. If you eat healthily on the road your first day, you’re more likely to do that the rest of the week. If you, if you rest well, if whatever your connections are with your family, it makes a huge, huge difference. I really, really do appreciate your honesty on that. Let me ask you the flip side of the question. What would you say, Justin, to accompany with business travelers to help them maximize their own business travel?

        Guest – Justin Pugh (35:29): Wow, that’s a that’s a good question, boy. Um, I didn’t expect that when that wasn’t guys that weren’t in the, in the prepared script, by the way, he didn’t let me see that question. No, that’s a good one because I think it starts at the very top, right. You know, our leaders, they say to, you know, that, you know, I had one executive director who said, look, I’m on the road 300 days out of the year, I’m on the road. Wow. Um, that wouldn’t work for me, of course. Right. So it starts with leadership displaying good work-life balance first. And then of course sending that message throughout the entire company and showing through real policies that we care about. Work-life balance. I can tell you right now, I work for a company that cares extremely about work-life balance. That’s great. Okay. All right.

        Guest – Justin Pugh (36:21): A large part of the reason why there’s no real policy change at the very top is cause a lot of leaders don’t know. Right? So I would say that, any company has to make sure that they are open to suggestions from their travelers. You have to get feedback from them. Maybe even create a travel feedback forum. So after your, your, you know, your, your road warrior, you know, sends their expense report and their, you know, their weekly report or their trip report, maybe send a survey back, how are you doing? How is your mental health, how was your travel experience? Was there something about traveling that we need to change? How was your expensing experience? So making sure that you’re monitoring how your travelers are traveling, that’s number one, step number two is helping them travel better, right? Maybe we get someone like Bryan Buckley in our company that helps train our road warriors on how to be more organized, how to be more focused, how to eat better, how to sleep better, how to perform better on the road.

        Guest – Justin Pugh (37:31): Because performing on the road is totally different than performing at a desk eight to five, Monday through Friday, I can tell you that right now it’s totally different. Right? And then last but not least, I think it’s all about accountability as well. Right? So now that we’ve given you all these tools to be better on the road, you don’t have an excuse to get on the road, you know, haggard and tired and out of shape and whatever the case might be. So now it’s about accountability. Hey Justin one of your customers said that, that you came into a meeting, you know, you just look tired, man. You know, you know, is there something that I can do for you? And it’s not just accountability by saying, Hey, Justin, your info, because the customer called and put to look bad, a customer called and was concerned.

        Guest – Justin Pugh (38:17): I want to take care of you. Do you need a break? And then you hold as a leader, you hold yourself accountable and saying, I should have known that because maybe I should have talked to him throughout that week while he was on the road. So maybe while your, while your road warriors on the road, maybe an evening touchpoint at the end of the day, Hey Justin, I’m gonna send you a quick text. How are you doing today? And if that’s too cumbersome for some leaders, maybe it could be something as quick as, again, as a text message. As you know, maybe a quick email, whatever the case might be. There are multiple ways that we can create layers of accountability to make sure that everybody is making sure we’re all being healthy on the road. Um, so I hope that answered your question a little bit

        Host – Bryan Paul Buckley (39:06): And I love it. And Justin, I absolutely, and I wanted to catch you off guard because you’re going through a transition. You went from the first transition of, of working from a desk than to be on the road all the time. And then a transition of, eh, I feel like I kind of need to change a little bit. And to all of a sudden, now you’re realizing something’s got to change and you’re making those changes right now. And I’m so proud of you for that. But I also love your, you hit on the three specific areas where we help with companies or we help with road warriors. It starts with awareness. We need to be aware of what we’re doing. And then it moves into application. I need to do something about it. And then it moves into accountability where we’ve got that ongoing conversation and to your point where you don’t feel like you’re going to get in trouble, or you feel like you’re weak or not performing well, if you’re giving an honest answer, knowing you’re going to get hit over the head by giving the answer, the honest answer. But knowing that there’s that true authenticity because they truly care. And one of the phrases I hear often, and I tell companies this all the time from road warriors personally. And they say this if you invest in me personally, I’ll invest more professionally and of really caring about me as a person that I’m going to produce more professionally. So, man, I love what you said, Justin, do you have any closing thoughts for us?

        Guest – Justin Pugh (40:23): I do. Um, there’s a quote in your book. um at the very end at the afterward. I’m gonna read it really quick here. It says, so road warrior when your road career’s done, how would you look back on it? What if you ended today no more trips. What would you regret? Did you sacrifice your health and your home life at the cost of overworking? What can you change? How, what can you change now? by implementing the six energy habits of move fuel, rest, form, develop and connect that will transform your work health and home life on the road from now on. And if there’s anybody out there who’s listening, um, that you’re struggling with, you know, you’re you want to perform, you mean very well. You know, Bryan, and I know that that you mean well and you want to do well. Nobody gets up in the morning flies to Detroit to suck.

        Guest – Justin Pugh (41:15): You know what I mean? But, but you need to make sure that you’re taking care of yourself first. And it starts with making sure that you answer those questions. What does all of this mean? If you have to be rushed to the hospital at 11 o’clock at night when you get home from an anxiety attack and you’ve got to put your family through all that stress. So now is the day. Today is your anchor day use today to look in the mirror, have that Virginia moment that I had. You don’t look good. Something has to change. Have that moment that Bryan had with his wife, when his wife told him, all right, you’re paying more attention to this job and not of this family and it has to change or I’m outta here. And so before you lose everything that matters the most to you look yourself in the mirror and have that anchor moment where you say tomorrow is day one, I’m going to make that change. And it starts with, you know, you know, first acknowledging it, getting the help, making your leadership, aware, developing your own plan, executing it and developing yourself into that elite road warrior that we all know that you can be. That’s all I got Bryan

        Host – Bryan Paul Buckley (42:25): Well Justin, what a gift man. I really do appreciate the organicness of this conversation and the willingness to be vulnerable and to kind of share your journey with us. I truly hope it’s encouraged road warriors. Those who take care of the road, warriors and companies, and ultimately our family and our friends who are really the most important to us and benefit from this conversation. So Justin, thank you so much. Guest – Justin Pugh (42:48): My pleasure, Bryan, thank you.

        Buckley Family (42:53): You’re listening to our dad on season two of the elite road warrior podcast brought to you by the Buckley kids. This is Tray. This is Cole. This is Caleb. This is Kaitlin. This is Austin. Make connecting with your family a priority on the road.

        Host – Bryan Paul Buckley (43:13): The road can be hard. It can be difficult to be both productive and effective. It’s a challenge to stay healthy and in shape in a battle to stay connected with those you love back home, but it doesn’t have to be this way. The elite road warrior book, six energy habits that transformed your business travel life is now available. If you’re a road warrior and just tired of where you’re at in your business travel life, or, you know, you have more in you than this book is for you. The print version, digital Kindle version and audiobook is now available on Amazon. Pick up your copy and continue your journey on becoming an elite road warrior.

        Host – Bryan Paul Buckley (43:50): I’m like the thing Justin, for his time, his honesty and man, his challenges as an elite road warrior

        Host – Bryan Paul Buckley (44:02): You can find this episode’s content in all the links of the show notes at eliteroadwarrior.com/076. You can also access the free resource 10 business travel guide in the same location at eliteroadwarrior.com/076. And if you’re not connected with me on LinkedIn, reach out to me at Bryan Paul Buckley. And if you’re on Instagram, you can find me also at @eliteroadwarrior. If you’re interested in changing your company’s travel culture, reach out to me at eliteroadwarrior.com. And if you’re a company with business travelers, consider bringing an elite road workgroup, we can help you in one of three ways. We can help you by having you come to the Chicago land area for a day and a half workshop. We can come to you on onsite consulting for leadership training, then also training the road warriors. And we could also help you with ongoing online training for accountability. You can find us at eliteroadwarrior.com and as always wherever you are, do something, anything just, not nothing to master the business, travel life, leverage the content from this interview to become and remain an elite road warrior today. You got this

        You Can Listen to the Elite Road Warrior Podcast on the Following:

        • Apple Podcasts
        • Spotify
        • Stitcher
        • Google Play
        • Elite Road Warrior Site
        • Pandora

        More about Elite Road Warrior:

        Top 10 Business Travel Hacks Guide

        Road Warrior Assessment

        Elite Road Warrior Book

        Elite Road Warrior Store

        Elite Road Warrior on YouTube

        LinkedIn – Bryan Paul Buckley
        Instagram – EliteRoadWarrior

        Get Your Free Copy!

         

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          Written by Bryan Buckley · Categorized: ERW Podcast, Podcast · Tagged: ERW Podcast, podcast

          075 – Why You May Be Living in the Exhaustion Cycle

           

          Bryan Paul Buckley

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            How many of you are just plain tired?

            The grind of business travel can just plain wear you out at times. Early flights. Late flights. Delayed flights. Canceled meetings. Late dinners.

            Is anyone deeply tired? I mean you feel tired at a whole new level.

            And how many more of you can take that a few steps further and would say you’re exhausted?

            There’s physical exhaustion when your body is just wasted, ka-put.

            Then there’s being mentally and emotionally exhausted.

            Have you been there before?

            Maybe you’re there now.

            Most road warriors live at a pace that is simply unsustainable over a long period of time.

            And oh how we try!

            But here’s the challenge: you simply don’t realize the exhaustion when you’re in the middle of it.

            A friend of mine, Dennis Mcintee, always says, “You can’t read the label when you’re inside the bottle.”

            Others can. They see it and even feel it. Sometimes avoid it.

            The Exhaustion Cycle is a real thing.

            I lived it and it took my crash for me to get out of this vicious cycle.

            And the problem is once you escape The Exhaustion Cycle it’s not a once and for all, one and done and never going back cycle.

            It will lure and suck you back in before you know it.

            Kinda like that bad bad girlfriend I found myself going back to in high school.

            The difference is once you realize it, you can get out of it earlier or avoid it altogether the next time.

            Ideally, your company notices before you do and can help you stay out of the exhaustion cycle quicker than you trying on your own. And that’s the type of company you want to work for!

            Here Are The Three Phases Of The Exhaustion Cycle:

            PHASE ONE = BUSY – CAN’T STOP NOW

            It’s a new greeting or hello on the road.

            “How are you?” “Busy. How are you?”

            Then we feel obligated to prove just how busy we are and if you’re sick like me, you try to outdo the other person and one-up them.

            “Let me tell you about MY week or MY travel stretch, I would trade you in a second!”
            Really?

            It’s sad but being busy is the new status symbol.
            I have to be busy if I’m going to be important.

            We don’t know any other way. We remove any possible margin and downtime. We start our week this way and in full swing before lunch. On Monday.

            Now, I want to state upfront, busy could be a very good thing if it means things are happening. Forward motion. It becomes an issue when it becomes a consistent pace and the only way we do life.

            There are busy seasons but all too often we live busy lives.

            And oh there’s a RUSH to being busy. Making things happen.

            I love this quote by James Gleick in the book, Faster: “Our ability to work fast and play fast gives us power. It thrills us. If we have learned the name of just one hormone, it’s adrenaline. No wonder we call a sudden exhilaration a “rush”.”

            But here’s the takeaway: it’s not a sustainable pace.
            The problem is being busy is never noticed and corrected, but often just the way things are for us, our way of life.

            When I get too busy, I become distracted, rushed, impatient, more prone to make errors, and I usually don’t enjoy what I’m doing as much. You also don’t feel like you can bother a busy person because, well, they’re busy. I feel rushed with them like I don’t have their full attention.

            Sadly, I’m that guy too often. Busy is having little to no margin. And margin means having space to breathe.

            BUSY = I’m hurried. And busy doesn’t always mean productive.

            When I’m overly busy, I don’t feel like I’m doing anything very well. I have to move on to the next thing. And I have a love/hate relationship with being busy.

            I hate being hurried and hassled by an overcrowded schedule. But I also love being in demand and the adrenaline rush of a fast-paced life. Ugh!!!

            I once heard someone say, “I’ve been thinking about starting a support group for compulsive hurriers. The upside is our meetings wouldn’t last long.”

            Even Thomas Kelly said back in 1941: “We feel honestly the pull of many obligations and try to fulfill them all. And we are unhappy, uneasy, strained, pressed, and fearful we shall be shallow… We have hints that there is a way of life vastly richer and deeper than all this hurried existence, a life of unhurried serenity and peace and power.”

            Wow, over 75 years ago this was quoted and look how much busier and hurried we are now. It’s not easy to slow down in our lives. Despite the complaining, we like the exhilaration and rush.

            Even if we take a moment to think about how to get off the proverbial treadmill, we’re not sure where to even begin. Busy is a slippery slope, a downward spiral that rarely is an end but only the beginning.

            We don’t feel like we can pull back because we “can’t stop now.” My energy is dispersed. It’s ALL over the place. And it’s the opposite of focus.

            It’s going absolutely everywhere because I’m busy and there’s “people to see and things to do.”

            Don’t you know I’m busy people!

            Phase One of the Exhaustion Cycle – Can’t Stop Now = I’m Hurried and my Energy is Dispersed

            You can be busy for a long time before phase 2 but it will come unless something dramatically changes in the way you do life which we’ll learn, after this short break.

            Busy, if not kept in check by you as the road warrior or preferably your company can very easily lead to the next phase, which is:

            PHASE TWO = BEATDOWN – CAN’T TAKE THIS

            Busy, “can’t stop now” builds in pressure. Rarely does it stop with busy. You don’t immediately end up in beatdown from busy but IF you keep up the busy pace of always being hurried and little to no margin, it will inevitably lead to feeling beatdown.

            This is inward. No one usually knows when you move from Busy to Beatdown. Remember, Beatdown is a feeling and you start thinking: I Can’t Take This! Whatever feelings of fun or a rush you were getting from “being busy” have officially left the building. A thing of the past.

            If this is the case, you’re officially entered Beatdown. But it’s subtle so you must look for the signs.
            Personally, I feel more frustrated, more easily irritated. I become passive-aggressive. I feel tension. I even feel cynical sometimes I’m embarrassed to say.

            I also become more defensive like everyone is after me. My self-talk increases. It starts with: “I don’t want to do this” then “I can’t take this.” And when it gets really bad, it turns into audible unintelligent man sounds: UGH! ARGH!

            I also get snarky, more sarcastic, and more cutting with my words. It never ends well and has become an area of growth for me.

            Remember, Busy = I’m hurried but…
            Beatdown = I’m stressed.

            Busy is beginning to pile on and it’s no longer as fun. The “rush” is wearing off. Not cool, man. You’re officially feeling its stress. And people handle stress in different ways.

            Some ways are healthy, such as exercise, downtime, or even taking much needed time off of work.

            But most people’s stress outlets are often unhealthy, especially when you’re too busy and beatdown.

            We think we don’t have the time or can’t take the time to do the very things that relieve this stress.

            This is never good Road Warriors.

            For me, it starts with my muscles getting tight in my neck and shoulders with no back rub in sight. Then I move on to lazy or poor eating choices. I want something I can control and makes me feel better. I want little preparation and a quick reward. Snacks. I also get lazy on my eating and drinking to “feel better”. A little more sauce (aka vino) and a lot more Oreos. Hide the bag from the women and children. Those Oreos are going to get hurt and it won’t be pretty.

            My energy goes from dispersed in the BUSY phase to decreased.

            My ENERGY is DECREASED

            My energy NOT my stress is decreased. Your Stress INCREASES and Energy DECREASES.

            As my 4-year-old says: “that NO good!”

            When we’re in the Beatdown Phase and let’s say you use the weekend to regroup, you’ll fly through the Busy Phase and into the Beatdown Phase before the end of the

            day Monday.
            Something has to change.

            And once you’re in the Beatdown Phase, you almost always end up in the final phase of the Exhaustion Cycle:

            PHASE THREE = BURNOUT – CAN’T KEEP GOING

            Sadly, most road warriors have been there. We just don’t care anymore. We just want everything to stop.

            And what happens when we can’t keep going?

            Things start dropping.

            Busy = I’m Hurried.
            Beatdown = I’m Stressed.
            But complete Burnout = I’m Done.

            Check, please.

            I simply don’t have the bandwidth needed to get what needs to be done because I’m done.

            This is a bad place. And it doesn’t end quickly. No more quick fixes. Everything good that was working for you is usually gone – sleeping well / eating healthy / fitness to even more movement.

            I recently read a commencement speech delivered by Brian Dyson, the former COO of Coca-Cola a number of years ago: “Imagine life as a game in which you’re juggling some five balls in the air.

            You name them – work, family, health, friends, and spirit – and you’re keeping all of these in the air.

            You will soon understand that work is a rubber ball. If you drop it, it will bounce back.

            But the other four balls – family, health, friends, and spirit – are made of glass. If you drop one of these, they’ll be irrevocably scuffed, marked, nicked, damaged, or even shattered. They will never be the same.”

            Here’s the moral of the story:

            We cannot afford to drop the highest priorities…

            And when you get to Beatdown, the likelihood is incredibly high that one or more of the glass balls will be dropped. Some very important glass balls may be scuffed, nicked and damaged.

            And for many, their health is the very first thing that goes. We know we need to change things but we’re SO far from where we used to be, it just seems insurmountable. And what happens to my energy in the Beatdown Phase?

            It went from dispersed to decreased but now…

            My ENERGY is DEPLETED

            Symptoms could be:

            • No motivation to do anything
            • Anger
            • Aggressive (passive in passive-aggressive now sold separately)
            • Numb or choosing numbing behaviors

            This is the Jekyll and Hyde side of you – the complete opposite of who you were and possibly the ugly side. It is for me.

            Burnout is L-O-N-G and often painful for you and those around you. Burnout is also scary. It can lead to any or all of the following:

            • Depression
            • Reaction – anywhere but here mindset
            • Regret – do something stupid (usually big) to feel better or feel anything at all

            This is where glass balls in the juggling example crack or even shatter. Health and Relationships are the most critical. The Burnout Phase should “scare the exhaustion out of you!”

            Drastic measures often need to be taken by you as a road warrior or your company and ironically, this is the purpose of the Elite Road Warrior Group, to help eliminate burnout and exceed results for business travelers.

            There is hope. There IS a way OUT of the Exhaustion Cycle…

            Here’s a remake of Psalm 23 for those who live in The Exhaustion Cycle:

            Psalm 23 revisited

            The road is my dictator, I shall not rest.
            It makes me lie down only when exhausted.
            It leads me into deep depression, it hounds my soul.
            It leads me in circles of frenzy for busyness’ sake.
            Even though I run frantically from task to task,
            I will never get it all done, for me “ideal” is with me.
            Deadlines and my need for approval, they drive me.
            They demand performance from me, beyond the limits of my schedule.
            They anoint my head with migraines, my inbox overflows.
            Surely busy, beatdown, and burnout shall follow me all the days of my life.
            And I will dwell in the bonds of the exhaustion cycle forever.

            –Living on Purpose by Tom and Christine Sine and altered in key places by Bryan Paul Buckley

             

            More about Elite Road Warrior:

            Top 10 Business Travel Hacks Guide
            Road Warrior Assessment
            Elite Road Warrior Book
            Elite Road Warrior Store
            Elite Road Warrior on YouTube
            LinkedIn – Bryan Paul Buckley
            Instagram – EliteRoadWarrior

            Written by Bryan Buckley · Categorized: Embrace Better, Energy, ERW Podcast, Podcast · Tagged: ERW Podcast, podcast

            074 – Interview with John Di Domenico

            Bryan Paul Buckley

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              Welcome to the Elite Road Warrior Podcast Episode 074 show notes! This week on the podcast is a interview with John Di Domenico about staying on top of your game while on the road.

              You Can Listen to the Elite Road Warrior Podcast on the Following:

              • Apple Podcasts
              • Spotify
              • Stitcher
              • Google Play
              • Elite Road Warrior Site
              • Pandora

              What You Will Learn In This Episode:

              1. How do you handle your energy level with the challenges of your job?
                • Becoming acutely aware of energy drops
              2. What does exercise look like for you on the road?
                • Every minute counts when on the road, so be ready when the window opens!
              3. What do you find yourself eating and drinking as an entertainer on the road?
                • Make the pre-decison to make a healthier choice
              4. How much sleep do you get and what is the quality of your rest?
                • More sleep is the greatest gift you can give yourself
              5. What do you want to improve in your Road Life right now?
                • Cleaner travel practices due to COVID-19

              More about Elite Road Warrior:

              Top 10 Business Travel Hacks Guide

              Road Warrior Assessment

              Elite Road Warrior Book

              Elite Road Warrior Store

              Elite Road Warrior on YouTube

              LinkedIn – Bryan Paul Buckley
              Instagram – EliteRoadWarrior

              Get Your Free Copy!

               

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                Written by Bryan Buckley · Categorized: ERW Podcast, Podcast · Tagged: ERW Podcast, podcast

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