connect

Welcome to the Elite Road Warrior Podcast Episode 047 show notes! This week we discuss the five conversation levels and how they influence our discussions with people on the road.

What You Will Learn In This Episode:

1:15 – Let me tell you a quick story…

2:10 – ERW Research has found the following types of people who travel in relation to conversation:

1. All business talk all the time
2. The person who never asks questions and answers any non-business questions with a short and straight answer
3. The person who rarely asks questions but will answer any questions asked of them
4. A hybrid of business and personal talk

2:34 – The challenge is too many business travelers really don’t connect with people on the road and either: 

1. Don’t have a clue
2. Don’t care
3. Don’t know what to do about it

3:08 – The Sad Reality

8:00 – CLICK by Ori and Ram Brafman

8:30 – Level 1) Phatic – Basic Small Talk

9:40 – Level 2) Factual – Informational Small Talk

11:20 – Level 3) Evaluative – Opinionated Small Talk

13:05 – Level 4) Gut Level – Broader Vulnerable Talk

– Key Question: When is GUT-LEVEL Communication appropriate in a business setting?

15:15 –  Level 5) Peak Level – Deeper Vulnerable Talk

 – Key Question: When is PEAK Communication appropriate in a business setting?

18:32 – Let’s Get Practical

19:20 – Let’s Get Personal

20:20 – How?

20:45 – ALR (Asking, Listening Responding)

22:55 – Evaluation Time

23:24 – Let’s Land This Plane

Links and Resources: 

Top Ten Business Travel Hacks Guide

Road Warrior Assessment

Elite Road Warrior Book

Click by Ori and Ram Brafman